Operations Manager Baltics, Iron Mountain, Vilnius

Iron Mountain, a global leader in storage and information management services with over 50 years of experience and 24,000 plus employees world-wide, provides a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction, enabling organizations to lower storage costs, comply with regulations, recover from disaster and protect their data and assets from a complex world. Iron Mountain is rapidly expanding its operations in the Baltics and is looking for an Operations Manager to join its international team of professionals. 


Main Responsibilities

  • Overall responsibility for managing operational functions locally and across the region.

  • Efficient, timely processing of customer orders and inquiries.

  • Establish and monitor processing protocols/schedules and continuously measure performance.

  • Manage workloads to meet facility goals and guidelines.

  • Employee safety, building security, equipment and grounds.

  • Continuously review operations and implement efficiencies where possible.

  • Interact with employees, providing them necessary training, guidance and advice to optimize their performance while maintaining a high level of morale.

  • Provide leadership to the teams; set personal example to emulate.

  • Travel as necessary within the Baltics/Nordic Region in performance of duties.


  • Positive, proactive, can-do work attitude.

  • Minimum 3 - 5 years' experience in operations (ideally logistics or production).

  • Proven work experience in team-oriented, participative management setting.

  • Experience in leading, motivating and training employees.

  • Able to work and collaborate effectively with company staff across various organizational levels.

  • Strong math and Excel skills.

  • Fluent English (spoken/written) and working knowledge of Russian.

  • Practical knowledge of LEAN or similar process improvement methodology (desirable).

  • Driver's license and ability to travel regularly within the region.

For the right individual, this is a unique opportunity to apply your managerial and leadership skills in a growing service sector as well as develop professionally in an international company.

To apply, please send your CV and motivation letter, indicating position to:

Tel. +370 5 2314423.

Only successful candidates will be notified. In sending your application, you agree to allow DMS to retain your CV in our data base for 3 years following completion of the recruitment project for the purpose of offering you other job opportunities. Your personal info is confidential and only shared with our client if recommended for the position. You have the right to cancel this authorization, change the content, limit its distribution or request that it be destroyed at any time. If the above terms are not acceptable, it is recommended that you not apply. For inquiries, contact +370 5 2314423.